Secret Shopper® is the premier mystery shopping program, serving clients in Western New York and Canada. Continual investment in the latest internet and communication technologies coupled with over 14 years of know-how means working with Secret Shopper® is a satisfying and rewarding experience.

Mystery Shopping Services for Business Customers
Secret Shopper® offers a full range of shopping services in a variety of industries:

Restaurant Retail Automotive Grocery Hotels Services Many more...

Reporting
Survey results and various reports are available 24/7 on the internet. To see a demonstration, contact our sales department for a user name and password to our reporting demo.

Mystery Shopping is a valuable tool, widely used by top companies. Secret Shopper® can gather and deliver shopping results to you quickly over the internet. The forms or "quality audits" we use to record information about shopping visits are customized for each client. We want to ensure that we are gathering data that is useful to you and complements your management objectives. We have extensive experience and a large library of forms we have used in the past. Combining valuable resources with your operational standards allows us to zero in on your needs.